With an integrated solution to Interpreting Services, ID-Queue streamlines language access via a request/dispatch system. We know that long wait times are a problem for patients and staff. Our dispatch system provides “real-time” status updates. Staff are immediately informed and can process requests accordingly. The software assists, organizes and coordinates your staff so patient care is enhanced. Overhead pages, beepers, phone requests and unknown wait times will be part of the past.
SUBMIT A REQUEST
Provider enters a request for an interpreter
REVIEW AND RESPOND
Interpreter reviews & accepts request and reports to provider’s location.
COMPLETE AND REPORT
The system time stamps the workflow from request to completion while reports are generated in real-time