Interpreter Dispatch Software

With an integrated solution to Interpreting Services, ID-Queue streamlines language access via a request/dispatch system. We know that long wait times are a problem for patients and staff. Our dispatch system provides “real-time” status updates. Staff are immediately informed and can process requests accordingly. The software assists, organizes and coordinates your staff so patient care is enhanced. Overhead pages, beepers, phone requests and unknown wait times will be part of the past.

  • Improves Interpreter Response Time  
  • Enhances Cultural and Language Appropriate Services  
  • Increases Provider Productivity and Patient Care 
  • Advances Health Equity 

The solution to workflow improvement is simple.

request

SUBMIT A REQUEST

Provider enters a request for an interpreter

respond

REVIEW AND RESPOND

Interpreter reviews & accepts request and reports to provider’s location.

report

COMPLETE AND REPORT

The system time stamps the workflow from request to completion while reports are generated in real-time

ID-Queue software is transforming healthcare delivery.

ID-Queue Dashboard’s provides real time queue status updates.

Reports are compiled to track time and volume trends to increase operational efficiency.

Real time data reduces patient wait time.

ID-Queue’s accessible request system optimizes healthcare operations.

Want to learn more?

Request a Demo Today