With an integrated solution to Interpreting Services, ID-Queue streamlines language access via a request/dispatch system. We know that long wait times are a problem for patients and staff. Our dispatch system provides “real-time” status updates. Staff are immediately informed and can process requests accordingly. The software assists, organizes and coordinates your staff so patient care is enhanced. Overhead pages, beepers, phone requests and unknown wait times will be part of the past.
- Improves Interpreter Response Time
- Enhances Cultural and Language Appropriate Services
- Increases Provider Productivity and Patient Care
- Advances Health Equity
The solution to workflow improvement is simple.
SUBMIT A REQUEST
Provider enters a request for an interpreter
REVIEW AND RESPOND
Interpreter reviews & accepts request and reports to provider’s location.
COMPLETE AND REPORT
The system time stamps the workflow from request to completion while reports are generated in real-time
ID-Queue software is transforming healthcare delivery.
ID-Queue Dashboard’s provides real time queue status updates.
Reports are compiled to track time and volume trends to increase operational efficiency.
Real time data reduces patient wait time.
ID-Queue’s accessible request system optimizes healthcare operations.
