By identifying behavioral health issues in primary care it allows both medical and behavioral health clinicians to work together and address the whole person. ID-Queue’s integrated behavioral health application removes communication inefficiencies while searching for behavioral health providers. This collaborative care model presents the best outcome for the patient while reducing costs and increasing workflow.
SUBMIT A REQUEST
A patient meets with a healthcare physician and mentions a behavioral concern. Provider enters a request for a behavioral health clinician and it is seen in real time.
REVIEW AND RESPOND
The Behavioral Health Clinician reviews request and reports to the provided location for warm hand off. The BHC engages, assess and assists patient with clinical expertise and coordinated care.
COMPLETE AND REPORT
The system time stamps the workflow from request to completion and reports are generated in real-time. This refines next steps for complete patient care and the ability to adjust treatment plan.